Create New Carrier
A Carrier represents the provider of coverage and, more specifically, the entity that pays commissions to your agency. Adding a carrier to Commission Tracker is the first step toward automating your revenue tracking, as the carrier selection determines which Commission Tables are available for a policy.
Video Tutorial
If the video below does not play, please copy and paste this link into your web browser: https://www.youtube.com/watch?v=MBfShcdrooI
The Carrier Profile
The Carrier screen acts as a central hub for managing all data related to a specific insurance provider. From this screen, you can manage contact details, set up complex commission math, and perform bulk policy updates.
Core Functions
Once a carrier is created, you can access the following features:
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Commission Tables: Define how the carrier calculates your payouts.
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Import Statements: Digitally upload carrier commission files for automatic reconciliation.
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Reconcile Statements: Audit actual payments against expected revenue.
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Bulk Updates: Modify or Renew all policies associated with this carrier at once.
Key Fields
| Field | Description |
|---|---|
| Carrier Name | The primary name of the provider (Max 30 characters). Examples: Blue Cross & Blue Shield, Aetna. |
| Carrier Contact | Stores the name of your specific point of contact or regional representative. |
| Address/Phone | Used for internal reference and agency directories. |
Step-by-Step Instructions
- Navigate to the Carrier menu and select Add Carrier.
- Enter the Carrier Name (ensure this matches the name used on your commission statements for easier importing).
- Populate any optional contact information, such as address and primary phone number.
- Click Save.
- Proceed to the Commission Tables tab to begin defining your contract rates.
Troubleshooting
Q: Can I have two carriers with the same name? A: No, carrier names must be unique. If you have different branches of a carrier (e.g., Aetna Life vs. Aetna Health), we recommend including a suffix to differentiate them.
Q: What if I need to change a carrier name later? A: You can edit the name at any time. The system will automatically update all policies linked to that carrier record.
Next Steps:
Need help organizing your carrier list? Contact support@commission-tracker.com