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Carrier Table Agent Splits: Agent Levels

Agent Levels allow you to create "smart" commission rules that automatically adjust based on the experience or rank of the Primary Agent. Instead of creating a unique split for every policy, you can define a single Carrier Table that pays a "Junior" agent differently than a "Senior" agent.

Prerequisite

Before using this advanced feature, ensure you are familiar with the standard Carrier Table Agent Splits logic.

💡 Why Use This

Use Agent Level splits when:

  • Agents are compensated at different rates based on rank — Set up Junior, Senior, and other tiers once; the table applies the correct rate automatically based on who the Primary Agent is.
  • Promotions should trigger automatic pay changes — When you promote a Junior agent to Senior, every policy they own that uses a Level-based table immediately pays at the Senior rate — no manual policy updates needed.
  • Managers receive overrides tied to agent rank — Some agencies pay a higher manager override when a Junior agent makes a sale vs. a Senior agent.

🗺️ How to Access

Agent Levels are configured in two places:

  1. Define levels — Tools → Edit Agent Commission Levels
  2. Assign levels to agents — Tools → Manage Agent Levels and Uplines
  3. Build level-based split rules — Open a Carrier Commission Table and navigate to the Agent Splits tab.

Step 1: Define Your Agent Levels

First, establish the naming conventions for your levels (e.g., Junior, Senior, Principal).

  1. Navigate to the Tools menu.
  2. Select Edit Agent Commission Levels.
  3. Add your custom levels to the list.

Edit Levels Menu Defining Levels

Step 2: Assign Levels to Agents

By default, all agents are set to level NONE. Manually assign your new levels to the appropriate team members.

  1. Navigate to the Tools menu.
  2. Select Manage Agent Levels and Uplines.
  3. Assign the correct level to each agent (e.g., Andy Bernard = Junior, Larry Dallas = Senior).

Manage Levels Menu Assigning Levels to Agents

Step 3: Configure the Level-Based Split Table

Now build rules in your Carrier Commission Table that react to these levels.

Adding Primary Agent Rules

Use the Create Primary button to define what the Primary Agent receives based on their specific level.

  • Junior Level: 15% of Commission.
  • Senior Level: 20% of Commission.
  • NONE Level: 10% of Commission.

Create Primary Button Setting Junior Split Setting Senior Split

Adding Override/Manager Rules

You can also define who else gets paid based on the Primary Agent's level. For example, pay a manager (Jack Frost) an override only when a Junior or Senior agent makes a sale.

  1. Click Create Individual.
  2. Select the recipient (Jack Frost).
  3. Associate his payout with the Junior or Senior level.

Create Individual Button Setting Manager Override

Final Table Review

Your final table acts as a dynamic engine. When a policy is linked to this table, the software looks at the Primary Agent's level and automates the payouts:

If Primary Agent Level is... Primary Agent Receives Additional Payouts
NONE (Standard) 10% William Tell (5%)
Junior 15% Jack Frost (7.5%)
Senior 20% Jack Frost (7.5%)

Final Level-Based Table

What Happens During Processing

  • Automation — When you Receive a Payment, the system checks the Primary Agent on the policy, identifies their level, and calculates the exact dollar amounts for everyone in the split.
  • Scalability — If you promote a Junior agent to Senior in the Manage Agent Levels screen, every policy they own that uses this table will automatically begin paying them at the Senior rate.

🔧 Troubleshooting

My agent is being paid at the NONE rate instead of their assigned level. Check the Manage Agent Levels and Uplines screen. If the agent is not explicitly assigned to a level, the system defaults to NONE.

I need multiple managers paid on the same level. Click Create Individual as many times as needed to add multiple override rules for a single level.

Need help? Contact support@commission-tracker.com