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Policy Term Number List

The Policy Term Number List is the TERMS band at the top of the Policy window. It tracks the full life of a policy. A new term is added each time the policy is renewed.

💡 Why Use This

Every renewal creates a new term, keeping a complete chronological history of the policy. Understanding how terms work ensures payments are posted to the correct period and that historical data is preserved.

🗺️ How to Access

The TERMS band is displayed at the top of the Policy window when you open any policy from the policy grid on the Policy List screen. Click a term to view or edit it.

Policy Term Number List Interface

Term List Features

  • Reverse Chronological Order — The newest term is always at the top of the list.
  • Visible Data — Displays the Effective Date, Renewal Date, Policy Status, and Policy Term Number for every stage of the policy's life.
  • Historical Access — Allows you to view Payment History or post payments to previous terms even after a policy has renewed.

🔧 Troubleshooting

A payment posted to the wrong term. Select the correct term in the TERMS band before receiving the payment. The highlighted term determines which period the payment is applied to. If a payment has already been posted to the wrong term, delete and repost it to the correct term.

Best Practices

  • Verify the term before posting — Always confirm the correct term is highlighted before manually receiving payments.
  • Keep all terms — Retain all terms in the system to maintain a complete audit trail of the client's history with your agency.

Need help? Contact support@commission-tracker.com