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Report of Import or Reconcile Session

The Import/Reconcile Session filter in the Agency Payments Received report lets you view a detailed list of every payment successfully posted during a specific import or reconcile session. Use it to verify totals immediately after an import.

💡 Why Use This

Use this report when:

  • Verifying an import is complete — Confirm that all expected payments posted and your totals match your carrier statement.
  • Matching your bank deposit — Compare the session total against what you received to catch discrepancies before closing the month.
  • Identifying missing payments — If the report total is lower than expected, some rows may still be in the ICSE error queue.

🗺️ How to Access

  1. Open the Agency Payments Received report.
  2. Use the Import/Reconcile Session dropdown to find your session (organized by Carrier and timestamp).
  3. Click Preview to generate the report.

Agency Payments Received Report Sample

🔧 Troubleshooting

The session total doesn't match my carrier statement. Some payments may have been sent to the ICSE error queue instead of posting successfully. Open the ICSE screen, filter to your session, resolve the errors, and click Retry Payments. Then rerun this report.

I can't find my session in the dropdown. Sessions are listed by carrier and timestamp. If the session was recently created, try refreshing the report screen. If the session was reversed, it will no longer appear in the list.

The report shows fewer payments than I expected. Confirm all error rows in the ICSE screen for that session have been resolved and retried. Payments that remain in the error queue are not included in this report.

Need help? Contact support@commission-tracker.com