Can a client have more than one policy?

Yes. Each client can have an unlimited number of policies.

Commission Tracker is designed to handle complex client relationships where a single individual or group may hold multiple lines of business across different carriers and terms.

How Multiple Policies are Organized

When a client holds more than one policy, the software centralizes this information to give you a complete view of their relationship with your agency.

Client-Centric View: When you open a specific Client, you can view a list of all policies currently or historically associated with them.
Carrier Variety: A client can have a Blue Cross health policy, a Delta Dental policy, and a United Healthcare vision policy all linked to their single client record.
Term Management: Each policy is managed independently, meaning one policy can be in its renewal phase while another is still mid-term.

Why This is Useful

Managing multiple policies under one client allows for better reporting and service:

Book of Business Reporting: You can run reports to see the total revenue generated by a single client across all their active policies.
Streamlined Data Entry: Once the client’s basic contact information is entered, you don't need to re-type it to add a second or third policy.
Efficient Communication: If a client moves, updating the address on the client record ensures that communication regarding all their policies remains accurate.

What Happens in the Background

Policy Linking: Each new policy created is linked to a unique Client ID.
Payment Processing: When Receiving Payments, the system identifies the specific policy number to ensure the commission is applied to the correct line of business.
Agent Splits: Each policy can have its own unique Agent Commission Split, even if they belong to the same client.

Next Step: Learn how to quickly add a second policy to an existing client in the Create a New Policy guide.

Need help organizing your clients? Contact support@commission-tracker.com